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Complidata and Lloyds launch AI tool to help UK exporters accelerate receivables and free up working capital

Writer: Ezequiel Djeredjian
Ezequiel Djeredjian
13 minutes ago
3 min read

Export Assist checks Letter of Credit documents before they reach the bank, and is open to UK exporters whether or not they bank with Lloyds

London, 11 November 2026. Complidata has announced the launch of Export Assist with Lloyds, the bank's first AI-powered tool for exporters, built on Complidata's TradeSpeed platform. Exporters can use it to check the documents they present under a Letter of Credit and correct any errors before their bank sees them.

Export Assist is open to every UK exporter, whether or not they bank with Lloyds.

Letters of Credit give exporters greater certainty that they will be paid, but the documents behind them are demanding. According to the ICC Banking Commission, 65 to 80% of documentary letters of credit are refused on first presentation. Each refusal means documents are corrected and resubmitted, which can take weeks and holds up payment. Lloyds estimates that UK exporters lose up to 500,000 days a year to these delays.

Export Assist checks each document in a presentation against the terms of the credit and the international rules that banks apply when they examine it, UCP 600 and ISBP. Every discrepancy it finds is flagged and explained, so the exporter can see what needs to change and fix it before the bank sees the documents.

Complidata built Export Assist with Lloyds as lead bank and co-creator. TradeSpeed already examines trade documents for global and regional banks, and Export Assist brings the same document checking to the exporter's side of the transaction.

Halspan Ltd, a Scottish manufacturer that exports to markets including India and the Middle East, was among the first businesses to use Export Assist.

Ben Arber, CEO of Complidata, said:

"Export Assist powered by TradeSpeed works the way trade finance does. It has the knowledge and technical expertise required to help make sure that exporters' presentations are accepted upon first presentation. This enables exporters to save time and money while getting paid faster. By partnering with Lloyds, a leader in the international trade banking space, we are proud to bring this capability to their client base and support their commitment to exporters and to help make trade easier."

Fiamma Morton, Head of SME Coverage, Lloyds, said:

"Britain has brilliant businesses with the products and ambition to compete around the world. But for many smaller firms, the practicalities of exporting can still take up valuable time and resource that could be spent winning new customers and growing their business.

"AI has enormous potential when it solves real, everyday problems. Export Assist is about putting that technology to work for British businesses, helping them identify potential paperwork issues earlier and giving them more time and confidence to pursue opportunities overseas.

"That's why we're making it available to UK exporters whether or not they bank with Lloyds. We want more British businesses to have practical support to compete and grow internationally."

Ruth Robertson, Export Manager at Halspan Ltd, said:

"Anything that can simplify and speed up the Letter of Credit process is a huge benefit. The platform thoroughly checked our documentation and highlighted things that may have been overlooked, helping save time, reduce stress and give us greater confidence in the documents we present."

ENDS


About Complidata

  • Complidata empowers financial institutions and exporters with GenAI-driven automation for trade finance and financial crime operations.

  • Its core platform, TradeSpeed, works the way trade finance does, turning document examination and compliance checks into explainable results that operations teams can act on.

  • TradeSpeed is trusted by global and regional banks as well as leading exporters. The Complidata team combines seasoned domain experts in trade finance and financial crime with data scientists.

  • Founded in 2018, Complidata has offices in Belgium, the UK, the USA, Germany and Singapore. www.complidata.io


About Lloyds Banking Group

  • Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, focused on personal and commercial customers.

  • As part of the Group, Lloyds provides expert financial support and guidance to the households, businesses and communities of Britain.

  • It helps businesses across the regions and nations of the UK, and across all different sectors and sizes, giving them the funding and support they need to grow both at home and abroad.


Media contact

Ezequiel Djeredjian, Marketing Lead, via our contact page.

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